Your functional area The functional area belongs to the Business Unit Global Business Services. We design, build and run IT solutions and infrastructure for the DPDHL Group. Our Vision is to be The Proud and Passionate Business Technology Partner of Choice for you.
Key Job Responsibilities: Gather requirements, perform system analysis finalize technical and functional specifications Design interfaces in JDA WMS using Integrator, DDA Development, MOCA Programming, Reports. Interface Design and Knowledge on Interface mappings between HOST and JDA Fully accountable for modification development, quality delivery and communication with customers on modifications.
Key Job Responsibilities: Gather requirements, perform system analysis finalize technical and functional specifications Design interfaces in JDA WMS using Integrator, DDA Development, MOCA Programming, Reports. Interface Design and Knowledge on Interface mappings between HOST and JDA Fully accountable for modification development, quality delivery and communication with customers on modifications.
Your tasks Strategic customer engagement & planning Lead strategic customer dialogues with global decision makers to identify customer's business objectives, supply chain requirements & challenges Create future opportunities by translating customer needs & business trends into potential solutionsLink senior DHL executives with account counterparts at board or senior management level Relationship & opportunity development Position yourself as a strategic resource in a way that senior customer management seeks advice on high impact topicsProactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilitiesManage the renewal agenda in a proactive manner at a global and regional level Preparing, winning & implementing the deal Create and present high complexity solutions to customer demonstrating clear business & solution fitEnsure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer Service management & account maintenance Act as key contact for customer and channel the communication toaccount teams and DHL internal functionsSupport effective Customer Satisfaction Survey (CSS) process & drive follow up activities to increase customer satisfaction year-on-year Strategic Thinking & Targeting Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the sameProactively identify best fit opportunities for DHL across regions/products/solution Selling & Influencing Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledgeDevelop proposals that adhere to internal guidelines & commercial standards Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporates knowledge of competitor’s position Developing Commercially Viable & Innovative Solutions Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisionsEngage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and externalUnderstand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment Working Across the Business •Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale •Involve relevant CSI & divisional key stakeholders & secures buy-in & support for CDP, solution offering and implementation Your profile University degree in Business, Logistics or related10-12 years’ experience in Logistics Industry, Service Industry, within the sector or with the Customer 5 years’ experience with one or more DPDHL divisions in regional/ global environment7-10 years’ of commercial management experience5 years’ Consultative Selling experience working at board level in an international environment5 years’ experience in solution design, operational, performance and project managementExcellent analytical & problem solving skillsEffective presentation & facilitation skillsExcellent business English and French (written and oral)Structured work approach International exposure and cultural sensitivityAbility to engage and lead discussions at board level with senior managementAbility to work independently and within a team to deliver resultsAbility to lead and influence without formal authorityAbility to adapt and perform under changing and uncertain conditionsAbility to manage virtual, global teams •Willing to undertake (extensive) international travel Your benefits We offer excellent employee benefits, a competitive salary package and great development opportunities.
We bring together sector expertise, global scale and local knowledge to design and manage supply chains from raw materials and manufacturing through to the delivery of finished goods and return services. And by seamlessly connecting local operations across the world we are able to deliver the future of global trade.
Business IT, Economics, Psychology etc.)First professional experiences or internships in the area of project management, user/customer experience design, data analytics, APIs, AI or in start-up environment are of high interestVery good knowledge of MS Office, visual or video design skills desirable (e.g.
Your profile Bachelor’s or Master’s degree - Graduation before October 1st, 2020First professional experience in the area of Banking or FinanceFluent English and German skillsFirst experiences in BI reporting, database design or web designTeam player, flexible and open minded, eager to learn and develop Your benefits After an induction week, you will dive into the world of logistics during three program phases at locations in Germany and around the world in one of the leading mail and logistics service provider for the world.
Dabei konzipierst und entwickelst Du Backend-Komponenten in Java / Spring Boot, gestaltest moderne Schnittstellen (REST, OpenAPI) und integrierst externe Systeme in eine skalierbare Cloud-Architektur. Zudem arbeitest Du am Design neuer Systemarchitekturen und entwickelst automatisierte Prozesse, die komplexe betriebswirtschaftliche Abläufe – insbesondere im Finance-Umfeld – effizient abbilden.
Oktober 2020Erste Praxiserfahrung im Bereich Banking und/oder FinanceFließende Deutsch- und Englischkenntnisse, TeamfähigkeitErste Praxiserfahrung im Bereich BI Reporting, Database Design oder WebDesignFlexibilität und Aufgeschlossenheit gekoppelt mit Lernbereitschaft und dem Wunsch sich weiterzuentwickeln Ihre Vorteile Nach einer zentralen Einführungswoche lernen Sie die Welt der Logistik in drei individuellen Programmphasen im In- und Ausland kennen und das beim weltweit führenden Post- und Logistikdienstleister.
We bring together sector expertise, global scale and local knowledge to design and manage supply chains from raw materials and manufacturing through to the delivery of finished goods and return services. And by seamlessly connecting local operations across the world we are able to deliver the future of global trade.