Strong communicator: You can communicate transparently, honestly, and effectively with both technical and non-technical stakeholders (e.g. Product, Design). Team player: You actively share knowledge, inspire other team members, and aim to fulfill team goals. Nice to have Experience in Web Development DevOps experience (e.g.
Who you are Expert PHP (Laravel): Deep track record in designing and building complex e-commerce middleware. Architectural Design: Proven ability to document and implement scalable integration patterns for enterprise systems (ERP, PIM, PSP). AWS & Infrastructure: Expertise in core services (EC2, ECS/EKS, SQS, Kafka) and Infrastructure as Code (Terraform).
The successful candidate will work closely with stakeholders to understand business requirements, design and potenitally also develop/change existing solutions, ensuring seamless integration with existing systems. Deine Aufgaben Key Responsibilities: Design and Development: Maintain business applications using Microsoft Power Platform, including Power Apps, Power Automate, and Power BI.
elasticsearch AWS Python Google BigQuery Google Cloud Platform Numpy Pandas Gitlab What you will do Design and develop innovative algorithms to power a personalized shopping experience, leveraging cutting-edge machine learning techniques Deploy your solutions into production, taking full ownership and ensuring high performance and scalability Combine your data science expertise with a pragmatic, agile approach to find innovative solutions and drive measurable results within a fast-paced environment Challenge the status quo by identifying areas for improvement in existing retrieval and reranking systems, particularly those relying heavily on business logic, and propose data-driven solutions Thrive in a dynamic, fast-paced environment with a flat hierarchy, where your ideas and contributions can make a real difference Who you are Proficiency in Python or experience with at least one scientific computing language (e.g., MATLAB, R, Julia, C++) Strong SQL skills with experience in analytical or transactional database environments Theoretical understanding of machine learning principles, coupled with a hands-on approach to building and iterating on models Proven experience in building and deploying machine learning solutions that deliver tangible business value Strong understanding of data structures, algorithms, and tools for efficiently handling large datasets (e.g. pandas, numpy, dask, arrow, polars, …) Experience designing, building, and managing data pipelines Familiarity with cloud-based model training and serving platforms (e.g., GCP Vertex AI, Amazon SageMaker) Solid understanding of statistical methods for model evaluation Big Data: Experience analyzing large datasets using statistical and machine learning techniques DevOps: Familiarity with CI/CD tools (e.g., GitLab CI/CD, Hashicorp Terraform) is a plus Generative AI: Experience with generative AI and agentic frameworks (e.g., LangChain, ADK, CrewAI, Pydantic AI, …) is a plus Understanding of recommendation, retrieval and reranking systems in e-commerce and retail is a plus Excellent written and verbal communication skills in English Ability to effectively communicate complex machine learning concepts to both technical and non-technical stakeholders Proven ability to collaborate effectively within a team to establish standards and best practices for deploying machine learning models A proactive approach to knowledge sharing and fostering a quick development environment Nice to have Experience with BigQuery Knowledge of time series and (graph) neural network models Familiarity with statistical testing and Gaussian Processes Strong Knowledge of Computer Vision libraries, (e.g.
We are looking for a Teamlead Product (m/w/d) – Product Sorting who will drive innovation across Product Ranking & Sorting, incl. Business Logics and AI-powered solutions. Your mission is to design scalable, flexible, and high-performing real-time sorting and ranking solutions that optimize product discovery, maximize business impact, and enhance the shopping experience at AY.
About us Human health matters. That is why SCHOTT Pharma designs solutions grounded in science to ensure that medications are safe and easy to use for people around the world. Every day, a team of around 4,800 people from over 60 nations works at SCHOTT Pharma to contribute to global healthcare.
What you will do Perform high-quality manual testing across multiple client e-commerce projects (Desktop, Mobile Web and Tablet), covering the complete customer journey from discovery to checkout Collaborate closely with frontend developers and project teams to understand client requirements and develop tailored testing strategies for each implementation Oversee quality across diverse client implementations while ensuring consistent excellence and optimal user experiences Take ownership of bug reports and tickets from clients, internal stakeholders, and end-users, prioritizing them based on business impact and project timelines Contribute to the development and evolution of SCAYLE Agency’s testing framework and automated testing strategy across client projects Act as a quality advocate within cross-functional agency teams, promoting best practices and driving continuous improvement across multiple client engagements Coordinate testing efforts across parallel client projects to ensure successful delivery of high-quality features within agency timelines Support holistic testing approaches across the full technology stack, understanding how frontend integrations connect with SCAYLE’s backend systems and third-party services Adapt testing strategies to accommodate varying client requirements, brand guidelines, and technical specifications Who you are You have minimum of 5 years of experience in quality assurance, testing, and debugging of frontend applications, preferably in agency or client-facing environments Proficient in manual testing techniques, including exploratory and destructive testing, as well as automated testing methodologies Familiarity with project management and ticketing tools such as Jira and Confluence for effective collaboration across agency teams and client stakeholders Strong knowledge and experience with testing tools, particularly TestRail, for efficient test management and comprehensive reporting Ability to quickly understand complex, custom-built e-commerce implementations and adapt testing approaches to different client architectures Web technologies: Solid understanding of HTML, CSS, JavaScript, browser developer tools, and REST APIs Experience working with agile methodologies in fast-paced agency environments with multiple concurrent projects Passion for delivering innovative, client-specific features quickly while maintaining the high reliability standards expected by premium brands Detail-oriented approach with strong focus on test case design, business value, brand consistency, and exceptional user experience Excellent communication skills for working directly with high-profile clients and articulating technical issues clearly Nice to have Experience with CI/CD pipelines (e.g., GitLab CI) and integrating automated tests into deployment workflows Knowledge of web performance testing (e.g., Lighthouse, Web Vitals) and optimization for enterprise e-commerce Familiarity with web accessibility (a11y) standards and testing, particularly for compliance-focused clients Previous experience in an agency environment or working on multiple concurrent client projects Understanding of SCAYLE’s modular architecture, Storefront SDKs, and Feature Packages Experience testing headless commerce implementations and API integrations Knowledge of international e-commerce requirements (multi-language, multi-currency, regional regulations) Benefits Hybrid working Fresh fruit every day Sports courses Free access to code.talks Exclusive employee discounts Free drinks Language courses Company parties Help in the relocation process Mobility subsidy State-of-the-art technology Central Location Flexible Working Hours Company pension Professional training Dog-friendly office AY Academy Feedback Culture Job Bikes YOU ARE THE CORE OF SCAYLE.
WHAT YOU WILL DO ·Assist resolving issues of minor significance ·Help to liaise with other internal departments or project teams for completion of project deliverables ·Apply standard methodologies when creating new programs and applications (developing and coding from specifications) or when maintaining existing ones ·Assist in customizing Commercial off-the-shelf (COTS) based on pre-determined parameters, and executes customizing tests ·Document work using the required standards, methods and tools e.g. produce program and system documentation ·Work with team/ colleagues to ensure plans, processes and activity are aligned to customer needs ·Actively share knowledge or experience with others ·Provide additional support when colleagues require time away to attend training/ development programs ·Convey consistent stated personal values through actions and decisions ·Apply data analysis and data modeling techniques to establish, modify or maintain a data structure and its associated components ·Design, code, test, correct, and document simple programs, and assist in the implementation of software which forms part of a properly engineered information or communications system APPLICATION YOU WILL USE: ·Java and J2EE frameworks, HTML, CSS, JavaScript, WebLogic, Spring, Hibernate and JSF WHAT YOU SHOULD HAVE: If you are highly motivated, creative and desireto start and develop your IT career in afast-paced environment, you have come to the right place!
Your tasks Strategic customer engagement & planning Lead strategic customer dialogues with global decision makers to identify customer's business objectives, supply chain requirements & challenges Create future opportunities by translating customer needs & business trends into potential solutionsLink senior DHL executives with account counterparts at board or senior management level Relationship & opportunity development Position yourself as a strategic resource in a way that senior customer management seeks advice on high impact topicsProactively identify opportunities and develop recommendations on a global & regional level based on financial attractiveness, risk and fit of customer requirements with DHL capabilitiesManage the renewal agenda in a proactive manner at a global and regional level Preparing, winning & implementing the deal Create and present high complexity solutions to customer demonstrating clear business & solution fitEnsure common understanding of service expectations & solutions both with the customer, DHL countries/regions & within CSI Challenge solution delivery team to ensure customer inputs & requirements are translated into DHL offer Service management & account maintenance Act as key contact for customer and channel the communication toaccount teams and DHL internal functionsSupport effective Customer Satisfaction Survey (CSS) process & drive follow up activities to increase customer satisfaction year-on-year Strategic Thinking & Targeting Translate customer strategy into meaningful business opportunities of value for DHL divisions extended to board level independently, and ensure buy-in for the sameProactively identify best fit opportunities for DHL across regions/products/solution Selling & Influencing Develop & articulate business and solution fit that reflects customer’s requirements, sector & product knowledgeDevelop proposals that adhere to internal guidelines & commercial standards Prepare for commercial discussion by identifying customer’s buying criteria & developing strong pricing & negotiation strategies that incorporates knowledge of competitor’s position Developing Commercially Viable & Innovative Solutions Proactively offer x-divisional solutions that leverage all relevant products & capabilities of DHL divisionsEngage customers through consulting studies & customer workshops to identify opportunities to offer innovative solutions, by leveraging a broad network of resources internal and externalUnderstand key DHL & customer’s business drivers (e.g revenue, cost) & anticipate impact of business decisions & solutions based on the macro-economic environment Working Across the Business •Coordinate divisional account team (e.g. monthly team calls) and ensure that necessary resources are available on a global scale •Involve relevant CSI & divisional key stakeholders & secures buy-in & support for CDP, solution offering and implementation Your profile University degree in Business, Logistics or related10-12 years’ experience in Logistics Industry, Service Industry, within the sector or with the Customer 5 years’ experience with one or more DPDHL divisions in regional/ global environment7-10 years’ of commercial management experience5 years’ Consultative Selling experience working at board level in an international environment5 years’ experience in solution design, operational, performance and project managementExcellent analytical & problem solving skillsEffective presentation & facilitation skillsExcellent business English and French (written and oral)Structured work approach International exposure and cultural sensitivityAbility to engage and lead discussions at board level with senior managementAbility to work independently and within a team to deliver resultsAbility to lead and influence without formal authorityAbility to adapt and perform under changing and uncertain conditionsAbility to manage virtual, global teams •Willing to undertake (extensive) international travel Your benefits We offer excellent employee benefits, a competitive salary package and great development opportunities.
We have an exciting opportunity for a Senior HR Program Analyst to design, implement, administer, and support human resources programs that align with our DGF US business goals.This position may be based in any DGF US based location.
As part of our team, you will take on the following responsibilities: You operate, monitor, and continuously develop our network and security infrastructure.You configure network and security components and take responsibility for troubleshooting, with a focus on Zscaler, Cisco, Cisco Meraki, and Fortinet FortiGate.You actively contribute to the design and evolution of our Zero Trust network architecture, embedded in an overarching strategic security program.You independently implement security policies as well as network and security projects.You document network topologies, processes, and technical concepts in a clear, structured, and comprehensible manner.You work closely with internal departments and external partners.
What you can expect We are looking for a hands-on Cloud Engineer to design, build, and operate modern cloud-based services using container and PaaS technologies. In this role, you will contribute to the continuous evolution of our cloud infrastructure, ensuring scalability, stability, security, and seamless integration of new technologies and software components.
WHAT YOU WILL DO Assist resolving issues of minor significance Help to liaise with other internal departments or project teams for completion of project deliverables Apply standard methodologies when creating new programs and applications (developing and coding from specifications) or when maintaining existing ones Assist in customizing Commercial off-the-shelf (COTS) based on pre-determined parameters, and executes customizing tests Document work using the required standards, methods and tools e.g. produce program and system documentation Work with team/ colleagues to ensure plans, processes and activity are aligned to customer needs Actively share knowledge or experience with others Provide additional support when colleagues require time away to attend training/ development programs Convey consistent stated personal values through actions and decisions Apply data analysis and data modeling techniques to establish, modify or maintain a data structure and its associated components Design, code, test, correct, and document simple programs, and assist in the implementation of software which forms part of a properly engineered information or communications system APPLICATION YOU WILL USE: Java and J2EE frameworks, HTML, CSS, JavaScript, WebLogic, Spring, Hibernate and JSF WHAT YOU SHOULD HAVE: If you are highly motivated, creative and desire to start and develop your IT career in a fast-paced environment, you have come to the right place!
WHAT YOU WILL DO Assist resolving issues of minor significance Help to liaise with other internal departments or project teams for completion of project deliverables Apply standard methodologies when creating new programs and applications (developing and coding from specifications) or when maintaining existing ones Assist in customizing Commercial off-the-shelf (COTS) based on pre-determined parameters, and executes customizing tests Document work using the required standards, methods and tools e.g. produce program and system documentation Work with team/ colleagues to ensure plans, processes and activity are aligned to customer needs Actively share knowledge or experience with others Provide additional support when colleagues require time away to attend training/ development programs Convey consistent stated personal values through actions and decisions Apply data analysis and data modeling techniques to establish, modify or maintain a data structure and its associated components Design, code, test, correct, and document simple programs, and assist in the implementation of software which forms part of a properly engineered information or communications system APPLICATION YOU WILL USE: Java and J2EE frameworks, HTML, CSS, JavaScript, WebLogic, Spring, Hibernate and JSF WHAT YOU SHOULD HAVE: If you are highly motivated, creative and desire to start and develop your IT career in a fast-paced environment, you have come to the right place!
WHAT YOU WILL DO Assist resolving issues of minor significance Help to liaise with other internal departments or project teams for completion of project deliverables Apply standard methodologies when creating new programs and applications (developing and coding from specifications) or when maintaining existing ones Assist in customizing Commercial off-the-shelf (COTS) based on pre-determined parameters, and executes customizing tests Document work using the required standards, methods and tools e.g. produce program and system documentation Work with team/ colleagues to ensure plans, processes and activity are aligned to customer needs Actively share knowledge or experience with others Provide additional support when colleagues require time away to attend training/ development programs Convey consistent stated personal values through actions and decisions Apply data analysis and data modeling techniques to establish, modify or maintain a data structure and its associated components Design, code, test, correct, and document simple programs, and assist in the implementation of software which forms part of a properly engineered information or communications system APPLICATION YOU WILL USE: Java and J2EE frameworks, HTML, CSS, JavaScript, WebLogic, Spring, Hibernate and JSF WHAT YOU SHOULD HAVE: If you are highly motivated, creative and desire to start and develop your IT career in a fast-paced environment, you have come to the right place!
As part of our team, you will take on the following responsibilities: You design and implement innovative, service-oriented software solutions in the Java environment with a focus on microservices.You analyze functional, technical, and business requirements and actively contribute to implementation.
Make an impact: Development of our Customer Relationship Management (CRM) and Supplier Relationship Management (SRM) based on Dynamics 365 OnlineDevelopment of further business applications based on different modular elements of the MS Cloud Stack (Power Apps, Power Automate, Azure etc.)Working with state-of-the-art tools and development methodsCo-determination and design of our development methodology, release processes and agile approachSupport of our development team and management of external developersEffective collaboration with our CRM / SRM team and surrounding projects and product teamsActive design in solution design from the technical requirement to the finished solution What makes you stand out Education: successfully completed education in (business) computer science or a comparable education levelAt least 5 years' experience in the development of .NET, Dynamics, and Azure cloud components (C #, Javascript, DevOps, Visual Studio etc.)
As part of our team, you will take on the following responsibilities: You take primary responsibility for monitoring our network components as well as for preliminary analyses and the independent handling of change and incident tickets.You introduce new systems and solutions in the network environment and work closely with our Senior Infrastructure Architect.You design, plan, and implement modern Zero Trust–based network infrastructure technologies.You develop and document technical designs for new hardware and software solutions.You evaluate new and alternative technologies and provide well‑founded recommendations to support our corporate objectives.You create admin guides and ensure a structured handover of new or modified solutions to the operations teams.You advise internal IT teams, actively manage knowledge, continuously develop existing services, and coordinate external partners and service providers.You support the onboarding of new colleagues, including apprentices, students, and interns, and enjoy sharing your knowledge.
As part of our team, you will take on the following responsibilities: You work in an innovative and rapidly growing environment, using your strong communication skills to generate business value from data.You collaborate with your team and business partners in an agile setup to develop data‑driven products that address business challenges — including building data pipelines as well as work related to product, reporting, and analytics.You help design and maintain a scalable, cloud‑based data landscape that creates a new foundation for how DKV handles data.You prepare and present your results in a clear and engaging way for your business partners.You are open to new approaches and continuously refine your solutions to achieve better performance, quality, and cost efficiency.
Your Mission As part of our AI platform team, you will: Work closely with AI Solution Architects, AI Engineers, and cross-functional technical teams to design, develop, and implement AI solutions across our products and services.Build and maintain a scalable, secure, and efficient infrastructure for our AI platform while continuously expanding your expertise in cloud services.Translate business requirements into functional AI solutions — guided by experienced colleagues in an agile development environment.Develop and maintain integrations between our AI platform (e.g., Conversational AI) and internal systems to support diverse business needs.Create demos and proof-of-concepts that showcase AI capabilities and promote AI adoption within the company.Act as a technical expert for our agentic AI platform, supporting other teams in leveraging AI and building their own solutions.
Become part of our diverse, dedicated and unique team! What you can expect In this role, you will design, develop, and deploy RPA solutions to automate business processes. The ideal candidate will have experience with RPA tools like UiPath, Automation Anywhere, or Blue Prism and will possess a strong understanding of business process analysis, solution design, and automation best practices.
As part of our team, you will take on the following responsibilities: You support the Project Management Office (PMO) in introducing project management structures and processes for the project portfolio.You also contribute to expanding the PMO’s range of services, support colleagues in project execution and project administration, and gain detailed insights into managing the project business.You work in day‑to‑day operations as well as on the design and implementation of KPIs, reports, and trainings.You have the opportunity to contribute every day and gain behind‑the‑scenes insights into our company.You quickly take on responsibility as a fully‑fledged team member and receive continuous support from mentors.
What you can expect We are looking for an experienced Platform Architect to design and drive future-oriented platform architectures. In this role, you will take full ownership of technical solution design, working closely with Software and Enterprise Architects to ensure scalable, secure, and high-performing platform ecosystems aligned with the organization’s long-term strategy.
As part of our team, you will take on the following responsibilities: You design, build, and operate modern cloud services based on container, PaaS, and SaaS technologies.You work daily with Azure Kubernetes, Azure DevOps, Kafka, the Grafana stack, Instana, ArgoCD, and cloud‑native Postgres databases.You integrate new technologies into the DKV cloud environment and ensure their seamless functional operation.You develop additional software and integration components using agile methods and create clear technical requirements.You ensure a stable, scalable, and secure operation of our cloud infrastructure – including monitoring and recovery in case of failures.You support and train the development teams, optimize existing solutions, and continuously evaluate new technologies.
Work with other DHL divisions for end-to-end supply chain solution design Work with internal departments such as Product, Finance, First Choice to satisfy customers’ needs and make sure service is provided effectively.
As part of our team, you will take on the following responsibilities: You are responsible for designing and conducting IT-related audit reviews within the areas and companies of the DKV MOBILITY GROUP, ensuring compliance with internal and external information security requirements and proper operations.You also design and carry out project-related audits and special audits.You prepare meaningful audit reports, evaluate findings, and monitor the implementation of agreed measures.You support the Head of Audit in creating risk-based annual and multi-year audit plans in accordance with the DKV MOBILITY GROUP audit guidelines.
As part of our team, you will take on the following responsibilities: You take on strategic responsibility for steering and further developing national and international post‑merger integration programs, aligned with group-wide integration and governance standards.You design and define the Target Operating Model (TOM) and develop sustainable, cross‑company integration strategies to ensure a successful organizational merger.You lead complex, multinational PMI projects and coordinate all involved departments, business units, and functional stakeholders.You implement the integration strategy, derive clear recommendations for action, and ensure target achievement together with the business units and top management.You act as an important sparring partner for internal stakeholders on PMI and transformation topics and advise the executive management on integration risks, synergy potentials, and organizational impacts.You further develop PMI concepts, governance structures, methods, tools, and best practices, and establish them across the group.You build a KPI‑based tracking and reporting framework for the post‑merger integration (PMI) process and align it closely with management.
What makes you stand out You combine strong analytical and conceptual thinking with a keen understanding of customer needs.You are experienced in Java and JavaScript/TypeScript, familiar with common pitfalls, and know how to catch them early through automated testing.You have hands-on experience with acceptance testing tools such as Playwright, Cypress, or Selenium.You bring solid experience in system testing - using Postman for manual API tests and REST Assured with JUnit for automated ones.You have several years of development experience, with a strong focus on automated integration testing and test strategy design (TDD, BDD, risk-based testing).Ideally, you also have experience creating load test scenarios using JMeter and are familiar with cloud platforms such as Microsoft Azure.You enjoy working with containers and messaging systems like Kafka, and you’re eager to design automated test scenarios across a complex, distributed application landscape.You have practical experience in test case management and documentation, using tools such as Zephyr to ensure full test coverage.You have hands-on experience with system monitoring and observability, using tools such as Grafana and Instana to analyze performance metrics and detect issues early.You speak English fluently and have an good command in German in a business context.
As part of our team, you will take on the following responsibilities: You manage, monitor and continuously develop service and performance relationships with external partners and service providers in a cloud environment.You gather, assess and translate business requirements from internal departments into sustainable and scalable cloud services.You continuously optimize existing services and service level agreements, balancing quality, performance and cost efficiency.You support the definition, sourcing and implementation of new service offerings and actively contribute to the selection of suitable service providers.You evaluate new technologies and alternative solutions and provide well‑founded recommendations to meet current and future business requirements.You plan, coordinate and deliver IT and cloud projects end‑to‑end, from conception and implementation through testing, rollout and transition into operations.You perform economic evaluations of cloud and infrastructure costs and actively drive cost optimization initiatives in line with FinOps principles.You design and implement measures to increase efficiency, for example through automation and the use of AI‑based solutions. What makes you stand out You have several years of experience in service or delivery management and in managing external partners, ideally within a Microsoft Cloud, Azure and M365 environment.You bring strong expertise in cloud technologies, particularly Microsoft Azure, M365, as well as hybrid and multi‑cloud architectures.You have a solid understanding of FinOps, cost optimization and license management across the entire service and product lifecycle.You have hands‑on experience in implementing, operating and continuously improving cloud and platform services.You are experienced in incident, problem, change and escalation management and handle complex situations in a structured manner.You convince through strong communication, presentation and teamwork skills when interacting with a wide range of stakeholders.You demonstrate quick comprehension, analytical thinking and a strong solution‑oriented mindset.You work independently and goal‑oriented and bring a high level of communication skills and consulting competence.
In addition, you operate and optimize observability solutions for Azure resources, Kafka, and integration applications, create dashboards following best practices, and implement alerting as well as automated remediation mechanisms. You design and implement operational concepts for Azure resources, Confluent Cloud, and integration projects and consistently apply Infrastructure‑as‑Code, for example using Terraform.
As part of our team, you will take on the following responsibilities: You analyze, design, and develop integrations in accordance with established standards and patterns, working closely with cross‑functional teams.You create technical specifications, data models, as well as operational and integration concepts.You advise various teams on efficient integration solutions and assess the associated effort and benefits.You take responsibility for the entire lifecycle of an integration, including design, mock, development and testing, UAT, go‑live, hypercare, and troubleshooting.You actively contribute to the further development of integration standards and patterns in order to increase the reusability of components.You ensure the quality of integration components, for example through code reviews, technical exchange with other developers, and the continuous improvement of internal development standards.You optimize the performance of existing integration solutions while keeping stability and scalability in focus.
As part of our team, you will take on the following responsibilities: You are responsible for the operation, continuous development, and hardening of our enterprise‑wide PKI landscape (on‑premises and cloud).You design, implement, and operate Azure‑based PKI services, in particular Microsoft Cloud PKI and Microsoft Intune Certificate Lifecycle Management.You integrate certificate services into modern zero‑trust architectures.You develop and implement secure certificate and key management processes.You support the modernization of our identity and security infrastructure, especially in hybrid Azure environments.You work closely with security and infrastructure teams to establish secure and automated certificate workflows.You actively contribute to IT security projects and create security and architecture concepts.In close collaboration with the Group Information Security Office, you ensure compliance with regulatory and internal security requirements.You drive continuous process optimization, automation, and documentation.
What you can expect You take on the functional and disciplinary responsibility for all FTEs in the Sales Data Hub within the federated data setup, including Data Engineers, Data Scientists, Data Governance roles and Product Owners Data.You define, design, develop, and operate cloud‑based data products for the Sales, Marketing, and Customer Service business units.You are responsible for the methodological integration of data assets and data products.You manage the Sales Data Hub operationally and further develop it as a specialized unit for data‑driven solutions in Sales, Marketing, and Customer Service.You are responsible for the further development and ongoing maintenance of all sales‑related models based on feedback and requirements from the sales organization.You lead projects related to planning, expanding, and organizing new and existing products in collaboration with the relevant business units and external partners.You assume technical responsibility for data products developed by or for the Sales, Marketing, and Customer Service areas within the Data Intelligence & Analytics team.You drive the continuous expansion, professionalization, and organizational development of the Sales Data Hub within the existing governance and organizational framework.
You are experienced with analytics tools and testing tools and have know‑how in personalization and journey design. You bring service design experience across system and app boundaries and are familiar with product data structures. You have excellent language skills in German and English.
What makes you stand out You hold a degree in Computer Science, Business Informatics, or a comparable qualification.You have strong expertise in SQL databases, including data modeling, table design, and data querying — ideally with experience in Snowflake.You bring experience in developing and integrating data products and are familiar with Azure Data Factory, Python, and modern cloud technologies (preferably Azure).You have hands‑on experience creating meaningful Power BI reports; knowledge of CI/CD or container technologies (e.g., Docker, Kubernetes) is a plus.You work analytically, communicate effectively, collaborate well in teams, and demonstrate a strong hands‑on mentality.You are fluent in English and have very good German skills; you also have a passion for financial databases and enjoy exploring new topics.
As part of our team, you will take on the following responsibilities: You drive the adoption of AI across the entire organization and ensure that it delivers measurable business value.You empower business units through role‑based trainings, awareness sessions, demos, and open office hours focused on the safe and effective use of AI.You identify high‑value AI use cases by working closely with teams and gaining a deep understanding of their processes, tasks, and challenges.You design and define suitable AI solutions for the identified use cases.You collaborate closely with the AI team, other AI consultants, and technical DKV teams to implement these solutions.You use low‑code and no‑code platforms to efficiently deliver AI‑powered applications to the business units.
What makes you stand out You hold a master’s degree in Computer Science, Software Engineering, Mathematics, Statistics, or a related quantitative field.You have at least 3 years of professional experience in ML Engineering or MLOps, with a proven track record of building, deploying, and operating tailored AI/ML solutions in production.You bring deep expertise in Python and SQL, hands‑on experience with cloud platforms (ideally Azure), and familiarity with data warehouses such as Snowflake; foundational knowledge of Infrastructure‑as‑Code tools like Terraform is a plus.You are proficient with CI/CD tools (e.g., Azure DevOps), containerization technologies (Docker/Kubernetes), and apply modern software design patterns confidently.You thrive in a dynamic, agile, and innovative environment, working effectively both independently and as part of a team.You possess excellent English communication skills, both written and spoken; German language skills are considered a plus.
DKV is the full‑service provider in the field of eMobility, offering tailor‑made solutions for electric vehicles: from charging infrastructure to planning and design, from consultancy to installation and electricity products. As a Customer Support Representative, you are the coordinator and take ownership of our service delivery.
Work with other DHL divisions for end-to-end supply chain solution design Work with internal departments such as Product, Finance, First Choice to satisfy customers’ needs and make sure service is provided effectively.
What makes you stand out You hold a Bachelor’s or Master’s degree in Business Administration, Business Informatics, Business Analytics, or Industrial Engineering.You bring strong statistical and process expertise.You have 4–6 years of experience in Inside Sales Operations or Contact Center Analytics.You have expertise in KPI governance, routing and scoring design, end-to-end pipeline management, and pan-European harmonization.You are proficient in Power BI (including DAX, RLS, and data modeling) and Power Query.You are familiar with Genesys Cloud (routing/analytics) and Dynamics 365 (workflows/CRM).You have experience with SQL/Snowflake.You are skilled in lead scoring and qualification, routing efficiency, pipeline conversion, system readiness for campaigns, and review and action management.You excel at cross-functional stakeholder management and communicate clearly and precisely.You drive process harmonization, enablement, and change management.You are fluent in German and English, both written and spoken.
Become part of our diverse, dedicated and unique team! What you can expect You will design the service delivery strategy for our micro and small business customers across Europe. In doing so, you will ensure that every digital and personal touchpoint inspires enthusiasm while continuously increasing the profitability of our e-commerce business.You will lead and develop your team of QA managers, customer journey experts, credit managers and business analysts, both professionally and disciplinarily.
As part of our team, you will take on the following responsibilities: You are responsible for the implementation, administration, monitoring, and maintenance of IT systems and services in a Windows Server environment, in compliance with defined security policies.You analyze and resolve incidents in 2nd- and 3rd-level support within the Windows Server infrastructure.You implement hardening measures to reliably meet regulatory, compliance, and security requirements.In addition, you ensure the continuous development of the systems, with a focus on security, efficiency, and stability, and guarantee stable operations as well as correct and efficient licensing within lifecycle management.You manage and monitor external service providers and ensure a high level of service quality.You conduct market analyses for the selection and evaluation of hardware and software products.You design and implement concepts for server and application operations in compliance with defined security policies.You plan, coordinate, and support IT projects and business sub-projects from realization through testing to rollout.You advise business departments on projects, changes, and adjustments to IT services, systems, and applications.You analyze and evaluate functional, technical, and business requirements and ensure their secure integration.You identify potential for process optimization, automation, and interface improvements and implement them sustainably.
As part of our team, you will take on the following responsibilities: As an Infrastructure Architect (gn), you analyze the existing system and infrastructure landscape and, based on this, develop technical design changes for new software and hardware solutions. You design, plan, and implement infrastructure technology solutions and ensure their sustainable integration into the existing architecture.You are responsible for managing and continuously developing the existing IT services and contribute your expertise in an advisory capacity to other internal IT units.
As part of our team, you will take on the following responsibilities: You will take responsibility for the implementation, administration, monitoring, and continuous development of IT systems and services in a Windows server environment, ensuring compliance with applicable security policies.You will analyze and resolve incidents as part of 2nd- and 3rd-level support and ensure stable and reliable operations.You will be responsible for smooth system operations as well as correct and efficient licensing within the scope of lifecycle management.You will continuously enhance existing systems to sustainably increase security, efficiency, and stability.You will manage and oversee external partners and service providers in close coordination with the responsible manager.You will contribute to the design and implementation of concepts in the area of server and application operations, taking defined security policies into account.You will support the planning, coordination, and execution of IT and business projects during the implementation, testing, and rollout phases.You will advise business departments on projects and changes to IT services, systems, and applications, and analyze and evaluate technical, functional, and process-related requirements, including automation potential.
You are responsible for the conceptual, logical, and structural integrity of our Core Data Model as well as the Gold Layer across Azure, Snowflake, and dbt.You ensure that fragmented data sources are transformed into consistent, reusable, and decision‑relevant data products, actively preventing the platform from drifting into team‑specific, incompatible models.You define and maintain central business objects, canonical dimensions, shared metrics, and facts, ensuring that the Core Data Model serves as a stable, business‑oriented foundation across all domains.You develop modeling standards, naming conventions, layering concepts (Staging → Intermediate → Gold), reuse patterns, and dbt design guidelines, and you ensure their consistent implementation across all teams.You safeguard the semantic consistency of the entire data model, resolve domain conflicts, ensure that identical business terms are modeled only once, and review changes affecting core layers.You act as the technical design authority for model changes in Snowflake/dbt, balancing local requirements with long‑term model coherence, and ensuring that all models remain performant, scalable, maintainable, and of high quality.
As part of our team, you will take on the following responsibilities: You are responsible for leading and developing the Product Development department, including staffing and promoting employees, as well as agreeing on targets for the department, such as personnel, budget, and investment planning, and controlling measures in case of deviations from these targets.Introducing, tracking, and evaluating department-relevant measures are also part of your tasks, as well as identifying and implementing necessary structural changes within the department and in collaboration with other departments and areas of DKV.You are responsible for developing and implementing strategies for creating and maintaining complex system architectures in the customer-centric web environment, as well as further developing customer-centric web technologies by evaluating and designing sophisticated solution architectures and ensuring availability and security in collaboration with other departments and areas of DKV.You are responsible for implementing and operating applications to defined SLAs at efficient costs, advising on architecture and design of the system network, as well as ensuring the logical integrity and scalability of systems and teams.Additionally, you ensure effective collaboration with other departments and areas of DKV along the value chain, as well as uniform product delivery in close cooperation with the Framework Development department.Using agile methods such as SCRUM, Kanban for IT, Servant Leadership, etc., is not a problem for you, nor is using future-proof cloud technology and phasing out legacy software towards a robust, modular, service-oriented software architecture.You maintain the scalability of the department and are a pioneer and shaper of change.
Our ambition is to significantly expand our digital product development in the coming years — across Product, Engineering, Data, and Design — and to build a platform that becomes the backbone of European mobility. To achieve this, we are looking for a Senior Product Manager who will shape the future of digital mobility and fleet management together with a cross‑functional team of engineers, designers, and subject‑matter experts.