Probieren Sie es aus und erfahren Sie, was der Markt Ihnen zu bieten hat – völlig kostenfrei, diskret und unverbindlich! Wir freuen uns auf Sie. Planung, Design und Aufbau moderner Netzwerkstrukturen (LAN/WLAN, Routing, Switching, VPN)Umsetzung von Netzsegmentierung (VLAN/ACL), QoS-Strategien und RedundanzenAdministration von Windows- und Linux-ServerlandschaftenBetreuung von Active Directory, Virtualisierung (VMware/Hyper-V) und Data-CorePlanung, Ausleuchtung und Betrieb professioneller WLAN-NetzeEinsatz von ARUBA Central und Ekahau für Analyse und BetriebProaktives Monitoring und 2nd/3rd-Level-Troubleshooting komplexer StörungenUrsachenanalyse und nachhaltige Problemlösung mit Fokus auf Stabilität und SecurityErstellung präziser Projekt- und SystemdokumentationenFachliche Beratung und enge Zusammenarbeit mit Projektleitung und Vertrieb Abgeschlossene IT-Ausbildung, IT-Studium oder vergleichbare QualifikationErfahrung in Netzwerkadministration (Switching, Routing, VLAN)Know-how im professionellen WLAN-Management und Access-Point-KonzeptenErfahrung in Windows-Server, AD-Verwaltung und VMware/Hyper-VAnalytische, strukturierte und eigenverantwortliche ArbeitsweiseHoher Qualitätsanspruch und ausgeprägte ServiceorientierungSicheres, kommunikatives Auftreten im KundenkontaktSehr gute Deutsch- und gute EnglischkenntnisseFlexibilität und Bereitschaft für wechselnde Kundenumfelder, Führerschein Klasse BLernbereitschaft und Motivation für Hersteller-Schulungen (z.B.
Probieren Sie es aus und erfahren Sie, was der Markt Ihnen zu bieten hat – völlig kostenfrei, diskret und unverbindlich! Wir freuen uns auf Sie. Planung, Design und Aufbau moderner Netzwerkstrukturen (LAN/WLAN, Routing, Switching, VPN) Umsetzung von Netzsegmentierung (VLAN/ACL), QoS-Strategien und Redundanzen Administration von Windows- und Linux-Serverlandschaften Betreuung von Active Directory, Virtualisierung (VMware/Hyper-V) und Data-Core Planung, Ausleuchtung und Betrieb professioneller WLAN-Netze Einsatz von ARUBA Central und Ekahau für Analyse und Betrieb Proaktives Monitoring und 2nd/3rd-Level-Troubleshooting komplexer Störungen Ursachenanalyse und nachhaltige Problemlösung mit Fokus auf Stabilität und Security Erstellung präziser Projekt- und Systemdokumentationen Fachliche Beratung und enge Zusammenarbeit mit Projektleitung und Vertrieb Abgeschlossene IT-Ausbildung, IT-Studium oder vergleichbare Qualifikation Erfahrung in Netzwerkadministration (Switching, Routing, VLAN) Know-how im professionellen WLAN-Management und Access-Point-Konzepten Erfahrung in Windows-Server, AD-Verwaltung und VMware/Hyper-V Analytische, strukturierte und eigenverantwortliche Arbeitsweise Hoher Qualitätsanspruch und ausgeprägte Serviceorientierung Sicheres, kommunikatives Auftreten im Kundenkontakt Sehr gute Deutsch- und gute Englischkenntnisse Flexibilität und Bereitschaft für wechselnde Kundenumfelder, Führerschein Klasse B Lernbereitschaft und Motivation für Hersteller-Schulungen (z.B.
As part of our team, you will take on the following responsibilities: You are responsible for workforce planning for your assigned area across all relevant planning horizons (VCP, budget and forecast; externally: long‑term planning, budgeting and forecasting) and ensure proactive and efficient resource management.You manage the end‑to‑end monthly, quarterly and annual close processes, including the calculation and posting of personnel provisions, and confidently present the results to external auditors.You perform in‑depth analysis and evaluation of HR KPIs and derive both strategic and operational recommendations for management.You ensure a high level of HR data quality and continuously optimize it as the basis for valid, internationally oriented reporting and meaningful analyses.You take on internal coordination and interface management with international sales organizations and acquired companies, including data preparation and integration into global HR reporting.You are responsible for external coordination with all service providers of sales subsidiaries and acquisitions regarding the provision of HR data, ensuring proper and accurate accounting at all times.As a sparring partner and advisor, you support internal and external stakeholders in all matters related to personnel‑related KPIs within HR controlling.You actively contribute to HR‑related projects, take on sub‑project leadership responsibilities and drive the standardization and further development of the HR KPI system.You support the onboarding and integration of new M&A entities into the group structure (PMI re‑design project). What makes you stand out You hold a completed degree in business administration or a MINT discipline, ideally with a focus on human resources, controlling, statistics, data science or a comparable qualification.You bring a strong understanding of HR controlling, HR reporting and HR processes across the entire employee lifecycle.You have very good knowledge of SAP FI/CO including BW and apply this expertise confidently within the HR controlling environment.You are characterized by a strong analytical mindset and are able to independently create and interpret business cases, comprehensive analyses and variance analyses.You have experience working in international initiatives and projects, for example in optimizing planning and reporting processes, and demonstrate a structured and solution‑oriented approach.You possess strong communication skills and act confidently as a point of contact and advisor for management within your areas of responsibility as well as for other internal and external stakeholders.You demonstrate a high level of technical affinity and work with Excel at expert level.
As part of our team, you will take on the following responsibilities: You manage, monitor and continuously develop service and performance relationships with external partners and service providers in a cloud environment.You gather, assess and translate business requirements from internal departments into sustainable and scalable cloud services.You continuously optimize existing services and service level agreements, balancing quality, performance and cost efficiency.You support the definition, sourcing and implementation of new service offerings and actively contribute to the selection of suitable service providers.You evaluate new technologies and alternative solutions and provide well‑founded recommendations to meet current and future business requirements.You plan, coordinate and deliver IT and cloud projects end‑to‑end, from conception and implementation through testing, rollout and transition into operations.You perform economic evaluations of cloud and infrastructure costs and actively drive cost optimization initiatives in line with FinOps principles.You design and implement measures to increase efficiency, for example through automation and the use of AI‑based solutions. What makes you stand out You have several years of experience in service or delivery management and in managing external partners, ideally within a Microsoft Cloud, Azure and M365 environment.You bring strong expertise in cloud technologies, particularly Microsoft Azure, M365, as well as hybrid and multi‑cloud architectures.You have a solid understanding of FinOps, cost optimization and license management across the entire service and product lifecycle.You have hands‑on experience in implementing, operating and continuously improving cloud and platform services.You are experienced in incident, problem, change and escalation management and handle complex situations in a structured manner.You convince through strong communication, presentation and teamwork skills when interacting with a wide range of stakeholders.You demonstrate quick comprehension, analytical thinking and a strong solution‑oriented mindset.You work independently and goal‑oriented and bring a high level of communication skills and consulting competence.
As part of our team, you will take on the following responsibilities: You are responsible for the implementation, administration, monitoring, and maintenance of IT systems and services in a Windows Server environment, in compliance with defined security policies.You analyze and resolve incidents in 2nd- and 3rd-level support within the Windows Server infrastructure.You implement hardening measures to reliably meet regulatory, compliance, and security requirements.In addition, you ensure the continuous development of the systems, with a focus on security, efficiency, and stability, and guarantee stable operations as well as correct and efficient licensing within lifecycle management.You manage and monitor external service providers and ensure a high level of service quality.You conduct market analyses for the selection and evaluation of hardware and software products.You design and implement concepts for server and application operations in compliance with defined security policies.You plan, coordinate, and support IT projects and business sub-projects from realization through testing to rollout.You advise business departments on projects, changes, and adjustments to IT services, systems, and applications.You analyze and evaluate functional, technical, and business requirements and ensure their secure integration.You identify potential for process optimization, automation, and interface improvements and implement them sustainably.
As part of our team, you will take on the following responsibilities: You will take responsibility for the implementation, administration, monitoring, and continuous development of IT systems and services in a Windows server environment, ensuring compliance with applicable security policies.You will analyze and resolve incidents as part of 2nd- and 3rd-level support and ensure stable and reliable operations.You will be responsible for smooth system operations as well as correct and efficient licensing within the scope of lifecycle management.You will continuously enhance existing systems to sustainably increase security, efficiency, and stability.You will manage and oversee external partners and service providers in close coordination with the responsible manager.You will contribute to the design and implementation of concepts in the area of server and application operations, taking defined security policies into account.You will support the planning, coordination, and execution of IT and business projects during the implementation, testing, and rollout phases.You will advise business departments on projects and changes to IT services, systems, and applications, and analyze and evaluate technical, functional, and process-related requirements, including automation potential.
Become part of our diverse, dedicated and unique team! What you can expect You will design the service delivery strategy for our micro and small business customers across Europe. In doing so, you will ensure that every digital and personal touchpoint inspires enthusiasm while continuously increasing the profitability of our e-commerce business.You will lead and develop your team of QA managers, customer journey experts, credit managers and business analysts, both professionally and disciplinarily.
As part of our team, you will take on the following responsibilities: You operate, monitor, and continuously develop our network and security infrastructure.You configure network and security components and take responsibility for troubleshooting, with a focus on Zscaler, Cisco, Cisco Meraki, and Fortinet FortiGate.You actively contribute to the design and evolution of our Zero Trust network architecture, embedded in an overarching strategic security program.You independently implement security policies as well as network and security projects.You document network topologies, processes, and technical concepts in a clear, structured, and comprehensible manner.You work closely with internal departments and external partners.
As part of our team, you will take on the following responsibilities: You support the Project Management Office (PMO) in introducing project management structures and processes for the project portfolio.You also contribute to expanding the PMO’s range of services, support colleagues in project execution and project administration, and gain detailed insights into managing the project business.You work in day‑to‑day operations as well as on the design and implementation of KPIs, reports, and trainings.You have the opportunity to contribute every day and gain behind‑the‑scenes insights into our company.You quickly take on responsibility as a fully‑fledged team member and receive continuous support from mentors.
In addition, you operate and optimize observability solutions for Azure resources, Kafka, and integration applications, create dashboards following best practices, and implement alerting as well as automated remediation mechanisms. You design and implement operational concepts for Azure resources, Confluent Cloud, and integration projects and consistently apply Infrastructure‑as‑Code, for example using Terraform.
As part of our team, you will take on the following responsibilities: You are responsible for the operation, continuous development, and hardening of our enterprise‑wide PKI landscape (on‑premises and cloud).You design, implement, and operate Azure‑based PKI services, in particular Microsoft Cloud PKI and Microsoft Intune Certificate Lifecycle Management.You integrate certificate services into modern zero‑trust architectures.You develop and implement secure certificate and key management processes.You support the modernization of our identity and security infrastructure, especially in hybrid Azure environments.You work closely with security and infrastructure teams to establish secure and automated certificate workflows.You actively contribute to IT security projects and create security and architecture concepts.In close collaboration with the Group Information Security Office, you ensure compliance with regulatory and internal security requirements.You drive continuous process optimization, automation, and documentation.
As part of our team, you will take on the following responsibilities: You drive the adoption of AI across the entire organization and ensure that it delivers measurable business value.You empower business units through role‑based trainings, awareness sessions, demos, and open office hours focused on the safe and effective use of AI.You identify high‑value AI use cases by working closely with teams and gaining a deep understanding of their processes, tasks, and challenges.You design and define suitable AI solutions for the identified use cases.You collaborate closely with the AI team, other AI consultants, and technical DKV teams to implement these solutions.You use low‑code and no‑code platforms to efficiently deliver AI‑powered applications to the business units.
What makes you stand out You hold a Bachelor’s or Master’s degree in Business Administration, Business Informatics, Business Analytics, or Industrial Engineering.You bring strong statistical and process expertise.You have 4–6 years of experience in Inside Sales Operations or Contact Center Analytics.You have expertise in KPI governance, routing and scoring design, end-to-end pipeline management, and pan-European harmonization.You are proficient in Power BI (including DAX, RLS, and data modeling) and Power Query.You are familiar with Genesys Cloud (routing/analytics) and Dynamics 365 (workflows/CRM).You have experience with SQL/Snowflake.You are skilled in lead scoring and qualification, routing efficiency, pipeline conversion, system readiness for campaigns, and review and action management.You excel at cross-functional stakeholder management and communicate clearly and precisely.You drive process harmonization, enablement, and change management.You are fluent in German and English, both written and spoken.
You are responsible for the conceptual, logical, and structural integrity of our Core Data Model as well as the Gold Layer across Azure, Snowflake, and dbt.You ensure that fragmented data sources are transformed into consistent, reusable, and decision‑relevant data products, actively preventing the platform from drifting into team‑specific, incompatible models.You define and maintain central business objects, canonical dimensions, shared metrics, and facts, ensuring that the Core Data Model serves as a stable, business‑oriented foundation across all domains.You develop modeling standards, naming conventions, layering concepts (Staging → Intermediate → Gold), reuse patterns, and dbt design guidelines, and you ensure their consistent implementation across all teams.You safeguard the semantic consistency of the entire data model, resolve domain conflicts, ensure that identical business terms are modeled only once, and review changes affecting core layers.You act as the technical design authority for model changes in Snowflake/dbt, balancing local requirements with long‑term model coherence, and ensuring that all models remain performant, scalable, maintainable, and of high quality.
As part of our team, you will take on the following responsibilities: You are responsible for leading and developing the Product Development department, including staffing and promoting employees, as well as agreeing on targets for the department, such as personnel, budget, and investment planning, and controlling measures in case of deviations from these targets.Introducing, tracking, and evaluating department-relevant measures are also part of your tasks, as well as identifying and implementing necessary structural changes within the department and in collaboration with other departments and areas of DKV.You are responsible for developing and implementing strategies for creating and maintaining complex system architectures in the customer-centric web environment, as well as further developing customer-centric web technologies by evaluating and designing sophisticated solution architectures and ensuring availability and security in collaboration with other departments and areas of DKV.You are responsible for implementing and operating applications to defined SLAs at efficient costs, advising on architecture and design of the system network, as well as ensuring the logical integrity and scalability of systems and teams.Additionally, you ensure effective collaboration with other departments and areas of DKV along the value chain, as well as uniform product delivery in close cooperation with the Framework Development department.Using agile methods such as SCRUM, Kanban for IT, Servant Leadership, etc., is not a problem for you, nor is using future-proof cloud technology and phasing out legacy software towards a robust, modular, service-oriented software architecture.You maintain the scalability of the department and are a pioneer and shaper of change.