DKV is the full‑service provider in the field of eMobility, offering tailor‑made solutions for electric vehicles: from charging infrastructure to planning and design, from consultancy to installation and electricity products. As a Customer Support Representative, you are the coordinator and take ownership of our service delivery.
In this position you will work with applications engineers, product engineers and account managers to design and offer Leybold service and solutions that helps clients supercharge their process efficiencies. This position acts as the service sales liaison between the Leybold factory and the client with the intent to teach companies how to maximize the life cycle of their equipment through means of the VTS Service Ladder.
As part of our team, you will take on the following responsibilities: As an Infrastructure Architect (gn), you analyze the existing system and infrastructure landscape and, based on this, develop technical design changes for new software and hardware solutions. You design, plan, and implement infrastructure technology solutions and ensure their sustainable integration into the existing architecture.You are responsible for managing and continuously developing the existing IT services and contribute your expertise in an advisory capacity to other internal IT units.
Your tasks As a Senior Automation Process Analyst (m/f/x) you will be involved in complex automation projects for at least one of the GBS business functions (e.g. Finance, HR, etc.). This entails developing a process design in close collaboration with process experts and automation designers, supporting the automation designer during the technical implementation phase, as well as supporting change management activities within the business function before and after go-live.